No matter how big your organisation is, the bar for the effectiveness and performance of your board should be set very high. It is vital that boards do not just go through the motions; to help ensure this, we offer 20 categories of board effectiveness that should be assessed to ensure your board’s performance.
These 20 categories often manifest themselves behind closed doors, which is why benchmarking using validated surveys is a proven method to help boards understand and, if necessary, improve their effectiveness in each area.
How a Board comes together to address issues and make decisions is a critical determinant of its effectiveness. How Boards act — or fail to act — is a complex interaction and the result of the nine factors set out in this section.
These factors include hard and soft elements of “Board Process” or the “How” the Board carries out its tasks. If a board has good processes it will significantly assist the board to carry out its task (the Do) well.
The Do describes what the board does in terms of its main tasks.
If the board carries out its most important tasks well it can significantly enhance the organisation’s overall performance and its sustainability as well as protect and enhance its reputation. If the board does not meet some or all of these fundamental responsibilities the organisation will almost certainly suffer as a result.
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Board Surveys
Australia
Level 27, 367 Collins Street
Melbourne, Victoria 3000
PH: +61 3 9909 9295
Board Surveys
United States
442 5th Avenue
Manhattan, New York 10018
Board Surveys
Malaysia
66 Jalan Ibrahim Johor Bahru
80000 Johor
PH: +60 1933 54731
Gaines Advisory
Australia
PO Box 610
Cottesloe WA 6011
PH: +61 414 633 230
Peakstone Global
Australia
GPO Box 1486,
Brisbane Queensland 4001
PH: 1300 860 450
Westlake Governance
New Zealand
P O Box 8052
Wellington 6140
New Zealand
PH: +64 21 443 137
Halex Consulting
United Kingdom
86-90 Paul Street,
London, EC2A 4NE
BDO
Mauritius
10 Frère Félix de Valois
Port Louis
PH: +230 202 3000
BDO
Malaysia
360 Jalan Tuanku Abdul Rahman
50100 Kuala Lumpur
PH: +603 2616 2888
Cornerstone
India
313 Gokul Arcade,
Subhash Road, Vile Parle East
Mumbai, 400057
PH: +91 9819077135
Twafiika Consultants
Africa
20 Eugmbo Street
Windhoek
Namibia
PH: +264 81 287 2104