Recently, Board Surveys delivered one of its fastest-ever Entry Level Board Surveys – in under seven days. The survey was commissioned to inform a board strategy day, with directors needing timely results to frame discussion and decision-making.
The survey journey: step by step
- Tuesday, 6 May – Client enquired via the Board Surveys website
- Wednesday, 7 May –The Board Surveys team contacted the client and the client placed their order via the Board Surveys website that day
- Wednesday, 7 May – The client submitted requested survey information to Board Surveys
- Thursday, 8 May – A live survey link was sent to the client for distribution. The first response was received within hours
- Sunday, 11 May – Final responses received and the the client asked for the survey to be closed
- Monday, 12 May – A benchmarked report was prepared and quality assured
- Tuesday, 13 May – The benchmarked report was provided to the Chair ahead of Strategy Day on 14 May
How Board Surveys achieved it
Adapting to client needs
In this case, the Chair knew he could get directors to promptly respond to the survey but he also required a benchmarked report within two days of survey close. Our team worked closely with the client to set clear parameters and ensure expectations were aligned, allowing us to deliver without compromising quality.
A self-managed, streamlined process
Our self managed survey process puts the control in the client’s hands. With real-time online distribution, automated response capture and instant survey closure, boards can progress as quickly as they choose while still benefiting from a robust benchmarking methodology.
Technology that saves time
What can take weeks in traditional review processes was achieved in a matter of days. By leveraging our systems and streamlined processes, we significantly reduced the administrative burden, enabling the Company Secretary and board to focus on what matters: interpreting results and planning improvement.
What the client said
“Board Surveys were able to meet very tight timelines for turnaround of our Board Survey, to accommodate the deadline of our Board Strategy Day. They adopted a problem-solving approach, provided clear guidance and parameters on the process and explained how the survey could be used. The survey results generated good discussion at our Strategy Day, enabling us to set plans to build on our strengths and identify areas for improvement.”
Outcomes
- Order to insights in under seven days
- Directors provided with evidence-based data for their Strategy Day
- A streamlined, client-controlled process
- Significant time saved for governance professionals
This case study demonstrates how Board Surveys adapts to each client’s circumstances, ensuring that boards receive rigorous, benchmarked insights when they need them most. Whether the timeline is four weeks or four days, our approach empowers boards to make better-informed decisions, strengthen governance, and focus on future performance.
